Free Credit Wallet | Privacy Policy

At Free Credit Wallet, your privacy matters to us. As a trusted review platform helping Malaysian players find legitimate slot free credit offers, we are committed to protecting your personal data and being fully transparent about how we collect, use, and safeguard any information you share with us.

This Privacy Policy outlines how Free Credit Wallet (“we”, “our”, or “us”) handles your information when you visit our website, contact us via WhatsApp or social media, or interact with our content. We encourage all users to read this policy carefully to understand your rights and our responsibilities.

1. Who We Are

Free Credit Wallet is an independent review and information platform, focused on providing verified content about online casino bonuses particularly no deposit free credit offers. At Free Credit Wallet, we do not operate as an online casino and do not collect sensitive financial data or offer real-money gaming services. Our platform is strictly informational.

2. What Information We Collect

At Free Credit Wallet, we collect limited personal data to help us improve user experience, respond to inquiries, and maintain site integrity. The information we collect generally falls into two categories:

a) Information You Provide Directly

When you contact us through WhatsApp, social media, or feedback forms, we may receive:

Your name or display name
Your mobile number (WhatsApp only)
Details about your inquiry or report
Screenshots or messages you voluntarily share

We do not ask for or store any personal financial information, passwords, or identification documents.

b) Automatically Collected Information

Like most websites, Free Credit Wallet may collect non-personal data through cookies and tracking tools to improve site performance. This may include:

Browser type and version
Device type (mobile, desktop)
Pages visited and time spent on site
IP address and general location (e.g. Malaysia)
Referral links (how you arrived at our site)

This data is anonymised and used strictly for analytics and user experience enhancement.

3. How We Use Your Information

Any information you provide to Free Credit Wallet is used solely for the purpose it was given. We use user data to:

Respond to your inquiries or feedback
Verify and update our bonus listings
Monitor for scams, outdated content, or site misuse
Improve user experience and content performance
Analyse traffic patterns and engagement for internal review

We do not sell, rent, or share your information with third parties for marketing purposes.

4. Use of WhatsApp & Social Media Messaging

If you contact us via WhatsApp or direct message on social platforms (e.g. Facebook, Telegram, Instagram), your messages are received by our admin team. We treat all such communication as private and confidential.

Please note that these platforms may have their own privacy policies, which are separate from ours. We encourage users to read those policies before engaging through third-party apps.

5. Use of Cookies & Analytics

Our website uses cookies to enhance functionality and track how users interact with our content. Cookies help us:

Remember your preferences (e.g. dark mode, language)
Understand which pages are most visited
Monitor click-through rates on bonus links
Detect and prevent bot traffic or suspicious behaviour

You may choose to disable cookies in your browser settings, but some features of our site may not work as intended.

We also use tools such as Google Analytics to gather non-identifiable data on user traffic. These tools do not reveal your identity and are used strictly for site improvement purposes.

6. Data Storage and Security

Free Credit Wallet takes reasonable steps to protect the limited data we collect. All user messages and contact details are stored on secure devices or cloud platforms with encryption and access control.

We do not maintain user accounts or databases containing sensitive personal information. Information received via WhatsApp is stored within the app environment and monitored by authorised admins only.

We regularly review our data handling procedures to prevent unauthorised access, misuse, or accidental disclosure.

7. Sharing of Information

Free Credit Wallet do not share, trade, or sell your personal information with outside parties unless:

Required by law (e.g. to comply with a legal request or investigation)
Necessary to protect our platform or prevent fraud
You have given us explicit permission to do so (e.g. user testimonials)

Any partnerships or third-party links featured on our site are for informational purposes only. We do not share your personal data with these sites unless you choose to engage with them directly.

8. External Links Disclaimer

Free Credit Wallet contains links to third-party casino platforms. These websites are operated independently and have their own privacy policies and terms of use.

We do not control the privacy practices of these external sites. Once you leave our domain, you are subject to the terms of the platform you are visiting. We recommend reading their privacy statements before signing up or sharing any personal details.

9. Children’s Privacy

Our website is intended for users aged 18 and above. We do not knowingly collect or store information from individuals under the age of 18.

If we discover that we have inadvertently received information from a minor, we will take immediate steps to delete such data. If you are a parent or guardian and believe your child has interacted with our site, please contact us via WhatsApp immediately.

10. Your Rights as a User

As a Malaysian user of Free Credit Wallet, you have the right to:

Request information about what data we hold on you
Ask us to correct or delete your personal data
Withdraw your consent for us to process your information
Contact us with questions or concerns about your data privacy

To exercise any of these rights, simply message us through our official WhatsApp support.

11. Data Retention

At Free Credit Wallet, we only retain personal contact data for as long as necessary to fulfil the purpose of your inquiry. Once your request has been handled or the issue resolved, we may delete related message records from our system.

Analytics data may be retained longer for performance tracking and site development but will never contain identifiable personal details.

12. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in regulations, user expectations, or the services we offer. All updates will be published on this page with the revised date.

We encourage users to review this page periodically to stay informed about how we protect your information.

13. Contacting Us About Privacy

If you have any questions about this Privacy Policy, how your information is handled, or wish to raise a concern, you can contact us directly via WhatsApp.

We aim to respond within 24 hours during working days and are committed to addressing your privacy concerns promptly and respectfully.

Final Word

At Free Credit Wallet, your trust is the foundation of our platform. That’s why we take your privacy seriously and work to ensure your personal information is handled with the highest level of care.

By using our site or contacting us, you agree to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, we recommend discontinuing use of our services.

Thank you for trusting Free Credit Wallet, Malaysia’s go-to source for verified free credit casino reviews.